If you want to keep your fleet of two-way radios in top condition, you need a Preventive Maintenance Plan. An effective Preventive Maintenance Plan can be developed for any combination of portable radios, mobile radios, and repeaters – whether they are analog or digital. Agreements are typically for a one-year term, but multi-year options are available…
Category: Technical Services
Radio Health: Have You Had Your Annual Check-Up?
Two-way radio systems are just like people when it comes to health management. Seeing your doctor yearly for a check-up is a key part of staying healthy and the same goes for your radio system. Modern two-way radio systems are complex configurations of infrastructure hardware, operating systems, subscriber gear, and mapping protocols/programming. With time and…
Legacy Radio Systems vs AFRRCS for First Responders
AFRRCS will deliver significant benefits to the First Responder, primarily including cross-agency communications capability. Although there is no user fee to the First Responder Agency, approved AFRRCS P25 radios can cost substantially more, and there is an administrative overhead to consider through the transformation process. However, First Responder Agencies will not be paying for the…
Is your LMR Systems Integrator Authorized? Should you Care?
The evolvement of Digital Two-Way Radio has introduced significant complexities in the design, implementation and ongoing maintenance, support and operations of new digital radio systems. Concurrently, Public Safety and Mission Critical organizations are now conducting very thorough due diligence in the technical specifications, functionality, performance criteria, application development, standards compatibility and systems testing when making…
Radio Batteries: Maintenance, Management, and Replacement
Like most things, your two-way radio batteries deteriorate with age. Different environments, conditions, and uses can accelerate the deterioration, while following the basic storage and maintenance instructions that accompany your radio can extend the battery life significantly. That being said, they will still need to be replaced regularly to maintain your radios’ optimal performance. Luckily,…
The Importance of Continuity of Operations + IT Disaster Recovery Plans
Business operations can be disrupted in many ways, for instance in an event of a disaster. A disaster could be natural, environmental or man-made. Man-made disasters could be intentional (e.g. acts of a terrorist or a criminal) or unintentional (that is, accidental, such as train derailment or a vehicular collision). Other causes of disruption may…
Why Archives Matter: 4 Key Categories of Information
Modern radio systems are really just complex computer networks joining together groups of radios, each of which at times needs to perform as a single entity, as part of a “group” of radios and as part of an infrastructure of system of computers/radios operating under a common control system. It sounds complex because it is….
AFRRCS Service: Triple Technician Redundancy, Triple Peace of Mind
The real value of a great service provider is hard to measure, until there is an urgent need for service or the need for catastrophe response. The largest single risk to any communications network is interruption, especially if the communications are mission critical in nature. Most people do not consider the complexity and cost…
Radio Service Made Easy: The Westcan Bag Program
Radio systems are designed to allow clients to manage site communications that underpin safety, productivity and operational excellence. These systems are highly sophisticated combinations of infrastructure, user radios and system controls that interact to deliver constant communications. Each element of a radio system is a unique piece of a complex interdependent/interactive structure akin to any…
Westcan ACS to Exhibit at AFCA Conference
Westcan Advanced Communications Solutions will be a featured exhibitor at the upcoming Alberta Fire Chiefs Association Conference & Trade Show, May 29-30, 2016, at the Grey Eagle Resort & Casino in Calgary, Alberta. Westcan is an industry leading Alberta First Responder Radio Communications System (AFRRCS) Integration Specialist, and will be available to answer any two-way…
Westcan ACS Awarded Harris Authorized Service Centre Status
Westcan ACS has undergone extensive and rigorous training to achieve the status of Harris Authorized Service Centre. Westcan’s Technical Services Department leads the industry in advanced training, as evidenced by the certifications and designations earned from our suppliers. From Motorola’s Elite Service Centre designation, to our Certified Service Centre status from the CSC Certification Board,…
Westcan ACS Awarded Certified Service Centre Status
What is the Certified Service Centre Program? The Certified Service Centre (CSC) program is designed as a tool to help consumers find quality service centres, to help electronics and appliance manufacturers select service centres for in-warranty repairs, and to provide a standard for professional service firms that desire to offer outstanding customer service. Why should I choose…
Insights from Advanced Communications Integrators 