Radio Service Made Easy: The Westcan Bag Program

Radio systems are designed to allow clients to manage site communications that underpin safety, productivity and operational excellence. These systems are highly sophisticated combinations of infrastructure, user radios and system controls that interact to deliver constant communications. Each element of a radio system is a unique piece of a complex interdependent/interactive structure akin to any…

AFRRCS FAQ #3: The 23 Keys to Selecting a Technical Administrator

When a public safety agency outsources AFRRCS radio support, programming and servicing to an outside vendor, they need to enter into an agreement with an AFRRCS Technical Administrator and/or Trust Technician for those services. So what are the criteria an agency should follow for selecting a Technical Administrator? Your AFRRCS Technical Administrator and Trust Technician…

AFRRCS FAQ #2: 7 Questions Regarding Radio Programming + Enablement

The implementation of the Alberta First Responders Radio Communications System is already well underway, however many agencies are unclear as to the process and prerequisites required for AFRRCS participation. This is the second in series of three FAQ’s that provide some clarification on the key aspects of the AFRRCS application, adoption, and implementation process. The…

Considerations When Purchasing Two-Way Radios for Business

FRS/GMRS or Business Radios? Thinking about FRS/GMRS instead of UHF or VHF?

 There are several factors that need to be considered to ensure you’re getting the best value for your dollar, and that the products you select will meet your needs over the course of the product’s lifecycle. FRS (Family Radio Service) and GMRS (General Mobile…

AFRRCS FAQ #1: 9 Key Questions Regarding Participation

The Alberta First Responders Radio Communications System is one of the most advanced  of its kind in existence. As with any complex new technology, there is a constant demand for the most current information, particularly regarding participation and implementation. I’ve created a series of 3 FAQs to provide answers to the key questions we encounter…

VHF vs UHF: How to Decide?

You’d be amazed by how many people – even those that use radio communications as a part of their daily professional life – are still unclear on the differences between UHF and VHF radios. With a little research (or by talking with a capable communications expert) the strengths and weaknesses of each can be easily…

Westcan ACS to Exhibit at AFCA Conference

Westcan Advanced Communications Solutions will be a featured exhibitor at the upcoming Alberta Fire Chiefs Association Conference & Trade Show, May 29-30, 2016, at the Grey Eagle Resort & Casino in Calgary, Alberta. Westcan is an industry leading Alberta First Responder Radio Communications System (AFRRCS) Integration Specialist, and will be available to answer any two-way…

Westcan ACS Awarded Harris Authorized Service Centre Status

Westcan ACS has undergone extensive and rigorous training to achieve the status of Harris Authorized Service Centre. Westcan’s Technical Services Department leads the industry in advanced training, as evidenced by the certifications and designations earned from our suppliers. From Motorola’s Elite Service Centre designation, to our Certified Service Centre status from the CSC Certification Board,…

3 Key Considerations when Purchasing AFRRCS Radios

The Alberta First Responders Radio Communications System (AFRRCS) is a Province wide open standards two-way radio network for public safety first responder agencies. Harris Canada Systems Inc. was selected to design and build the AFRRCS P25 infrastructure; however a prime objective of AFRRCS was to permit standards based compliant P25 radios from other manufacturers to…

7 Reasons to Separate Public Safety DAS from Cellular DAS in the same facility

If you’re considering coverage enhancement in your facility, its important to consider the reasoning behind the decision to separate or combine cellular services with public safety LMR signals. There are pros and cons to either choice, but be sure to consider the following 7 reasons for keeping systems separate when making your decision: Cost &…

Aviation: 3 Essentials for Maintaining Effective Communications

Complex Mission Critical Communications are a cornerstone of the Aviation Industry. Efficient, effective, and failsafe communications are essential to ensure that vital information is relayed between the wide variety of departments required to keep busy travel and shipping hubs running on schedule. From flight and ground crews, to security and customs, to air traffic control…

Westcan ACS Awarded Certified Service Centre Status

What is the Certified Service Centre Program? The Certified Service Centre (CSC) program is designed as a tool to help consumers find quality service centres, to help electronics and appliance manufacturers select service centres for in-warranty repairs, and to provide a standard for professional service firms that desire to offer outstanding customer service. Why should I choose…