DAS 101: Introduction to Distributed Antenna Systems

The basic idea behind a Distributed Antenna System(DAS) is to utilize several different antennas over a required coverage area. Using this approach lessens the overall power requirements, as these more localized antennas can be placed more effectively to suit a smaller area rather than having a single, larger antenna that is a compromise for the…

Do you Need Emergency Response + Repair Services? 10 Questions to Consider

There are a variety of users that require 24/7/365 Emergency Response & Repair Services (ERRS) in many “Mission Critical” contexts. Our clients include the Government of Alberta AFRRCS system, upon which first responders across Alberta rely. However, our ERRS service is also available to commercial and industrial clients who require high levels of radio system…

Two-Way Radio Preventative Maintenance Plans: 9 Key Services

If you want to keep your fleet of two-way radios in top condition, you need a Preventive Maintenance Plan. An effective Preventive Maintenance Plan can be developed for any combination of portable radios, mobile radios, and repeaters – whether they are analog or digital. Agreements are typically for a one-year term, but multi-year options are available…

Radio Health: Have You Had Your Annual Check-Up?

Two-way radio systems are just like people when it comes to health management. Seeing your doctor yearly for a check-up is a key part of staying healthy and the same goes for your radio system. Modern two-way radio systems are complex configurations of infrastructure hardware, operating systems, subscriber gear, and mapping protocols/programming. With time and…

Legacy Radio Systems vs AFRRCS for First Responders

AFRRCS will deliver significant benefits to the First Responder, primarily including cross-agency communications capability.  Although there is no user fee to the First Responder Agency, approved AFRRCS P25 radios can cost substantially more, and there is an administrative overhead to consider through the transformation process. However, First Responder Agencies will not be paying for the…

Is your LMR Systems Integrator Authorized? Should you Care?

The evolvement of Digital Two-Way Radio has introduced significant complexities in the design, implementation and ongoing maintenance, support and operations of new digital radio systems. Concurrently, Public Safety and Mission Critical organizations are now conducting very thorough due diligence in the technical specifications, functionality, performance criteria, application development, standards compatibility and systems testing when making…

Radio Batteries: Maintenance, Management, and Replacement

Like most things, your two-way radio batteries deteriorate with age. Different environments, conditions, and uses can accelerate the deterioration, while following the basic storage and maintenance instructions that accompany your radio can extend the battery life significantly. That being said, they will still need to be replaced regularly to maintain your radios’ optimal performance. Luckily,…

The Importance of Continuity of Operations + IT Disaster Recovery Plans

Business operations can be disrupted in many ways, for instance in an event of a disaster. A disaster could be natural, environmental or man-made. Man-made disasters could be intentional (e.g. acts of a terrorist or a criminal) or unintentional (that is, accidental, such as train derailment or a vehicular collision). Other causes of disruption may…

Why Archives Matter: 4 Key Categories of Information

Modern radio systems are really just complex computer networks joining together groups of radios, each of which at times needs to perform as a single entity, as part of a “group” of radios and as part of an infrastructure of system of computers/radios operating under a common control system. It sounds complex because it is….

AFRRCS Service: Triple Technician Redundancy, Triple Peace of Mind

  The real value of a great service provider is hard to measure, until there is an urgent need for service or the need for catastrophe response. The largest single risk to any communications network is interruption, especially if the communications are mission critical in nature. Most people do not consider the complexity and cost…

Radio Service Made Easy: The Westcan Bag Program

Radio systems are designed to allow clients to manage site communications that underpin safety, productivity and operational excellence. These systems are highly sophisticated combinations of infrastructure, user radios and system controls that interact to deliver constant communications. Each element of a radio system is a unique piece of a complex interdependent/interactive structure akin to any…

AFRRCS FAQ #3: The 23 Keys to Selecting a Technical Administrator

When a public safety agency outsources AFRRCS radio support, programming and servicing to an outside vendor, they need to enter into an agreement with an AFRRCS Technical Administrator and/or Trust Technician for those services. So what are the criteria an agency should follow for selecting a Technical Administrator? Your AFRRCS Technical Administrator and Trust Technician…