Westcan ACS Awarded Harris Authorized Service Centre Status

Westcan ACS has undergone extensive and rigorous training to achieve the status of Harris Authorized Service Centre. Westcan’s Technical Services Department leads the industry in advanced training, as evidenced by the certifications and designations earned from our suppliers. From Motorola’s Elite Service Centre designation, to our Certified Service Centre status from the CSC Certification Board,…

3 Key Considerations when Purchasing AFRRCS Radios

The Alberta First Responders Radio Communications System (AFRRCS) is a Province wide open standards two-way radio network for public safety first responder agencies. Harris Canada Systems Inc. was selected to design and build the AFRRCS P25 infrastructure; however a prime objective of AFRRCS was to permit standards based compliant P25 radios from other manufacturers to…

7 Reasons to Separate Public Safety DAS from Cellular DAS in the same facility

If you’re considering coverage enhancement in your facility, its important to consider the reasoning behind the decision to separate or combine cellular services with public safety LMR signals. There are pros and cons to either choice, but be sure to consider the following 7 reasons for keeping systems separate when making your decision: Cost &…

Aviation: 3 Essentials for Maintaining Effective Communications

Complex Mission Critical Communications are a cornerstone of the Aviation Industry. Efficient, effective, and failsafe communications are essential to ensure that vital information is relayed between the wide variety of departments required to keep busy travel and shipping hubs running on schedule. From flight and ground crews, to security and customs, to air traffic control…

Westcan ACS Awarded Certified Service Centre Status

What is the Certified Service Centre Program? The Certified Service Centre (CSC) program is designed as a tool to help consumers find quality service centres, to help electronics and appliance manufacturers select service centres for in-warranty repairs, and to provide a standard for professional service firms that desire to offer outstanding customer service. Why should I choose…

Licensed Frequencies: 5 Things to Know

Did you know that all owners of VHF or UHF two way radios that have either a power output greater than 0.5W or a detachable antenna must be licensed by Industry Canada? In fact, it is illegal to possess, install, or operate a radio without proper authorization from Industry Canada. Here are the 5 things…

AFRRCS In-Building Two Way Radio Coverage

The long anticipated Alberta First Responders Radio Communications System (AFRRCS) is making its mark on Alberta’s First Responders. Testing is underway with some key Government agencies, and early indications are that the coverage reach is very good. This of course is both expected and encouraging based on predictable outdoor operations of portable and mobile radios….

Westcan ACS Contributes to Project Nominated for 2016 CEA Award

To service its growth, the Regional Municipality of Wood Buffalo has expanded its water and wastewater infrastructure – which includes more than 40 facilities – many located in remote areas. Associated Engineering (AE) designed and implemented a Supervisory Control and Data Acquisition (SCADA) communication system to operate and monitor all facilities remotely. The municipality contracted…

Building Guest Loyalty Through Effective Communications

In the hospitality industry improved communications can play an essential role in maximizing efficiency and improving customer service. The result is an enhanced customer experience, which ultimately builds guest loyalty. A versatile and powerful two way radio solution allows those in the hospitality industry to evolve work processes and respond quicker to guests; whether you’re responsible…

Why You Need a Professional Site Evaluation

In a mission critical environment a professionally conducted system or site evaluation is critical to mitigating a significant failure/risk point. Radio systems are core risk mitigation tools and must be managed accordingly. Many client sites lack reliable, accurate baseline information regarding the design and architecture of the system, fleet mapping structure, and overall functionality. Without…

3 Keys to Remote Site Connectivity

Remote connectivity is becoming increasingly important for organizations to maintain efficient, effective operations. Reliable connections – particularly to remote or temporary locations – present a unique set of challenges to modern integrators seeking to find an alternative that has comparable strength and speed to leased lines on fibre, but less costly or logistically intensive. There…

Why Digital?

Licensed, professional two way radio is on the verge of making the biggest leap forward since the invention of the transistor: the evolution from analog to digital. Digital radio offers many advantages over analog, including improved voice quality at greater range, improved battery life in portable devices, better privacy, sophisticated call-control features, the ability to…